Do you offer express shipping?
No, we only offer standard Australia wide shipping.
Do you offer free shipping?
Yes, we offer free standard shipping on all orders over $50AUD within Australia.
Do you ship outside of Australia?
No, currently we do not ship internationally. However, if you wish to place an order and you are International, please send us an email at firstname.lastname@example.org.
How long will my order take to be shipped out?
Orders will be processed and shipped within 1-2 business days.
Will I receive a tracking number?
Yes, upon your order being processed and shipped out you will receive a confirmation shipping email with a tracking number so you can keep track of the progress of delivery.
How long will it take for my order to arrive?
Standard Australia wide: 3 to 10 business days
What happens if my tracking number is invalid?
If you receive your tracking number and there is no activity or is invalid, we suggest that you wait around 24 hours to give Australia Post some time to update their tracking details. If you have waited 24 hours and nothing has changed, please contact our Customer Care team at email@example.com
What carrier do you use?
We use Australia Post to ship products purchased from this website. For further information about delivery to your location, please visit the Australia Post website.
For more information, head to our FAQs page.